Privacy Policy

All information provided will be used and protected (user data). When the user registers their data on this website, they automatically accept the rules of use, protection and security mentioned here.

If the user decides not to accept the Privacy Policies, there may be information that they cannot access or are limited. If you accept, you can also request the deletion of your data at any time.

The corporate website (hereinafter “Web”), the website is for use by the general public for informational purposes only.

Our company has a duty to keep the Privacy Policies up to date and has the right to make changes when necessary, which is why we recommend reviewing them periodically through our website.

1. Security and Protection of your Personal Data:

The security of the customer’s personal data is a priority for Laboratorios Stein S.A. (hereinafter “Laboratorios Stein S.A.”). www.steincares.com having the required safety certificates for optimal operation. The user of the website can recognize that the information transaction being made, is protected by a secure server when in the browser is a closed padlock in the left corner.

Our company keeps special confidentiality about data collected from Health Professionals or other users who interact and request our services complying with applicable legislation and our internal regulations on compliance. The personal data will be treated with the appropriate degree of protection, taking the necessary security measures to prevent alterations, losses, treatment or unauthorized access by third parties that may use them for different or incompatible purposes for which they have been requested to the owner.

In case of any concern regarding the use of your data or the request for information deletion, please contact the data protection officer and ask in detail and in writing for what you require at the following email: general@lbs-cr.com

2. Privacy:

The main purpose of obtaining this data is to be able to deliver a better service to our users and/or information of interest that may have content with or without promotional and/or statistical purposes. For Health Professional users our service consists of delivering relevant information, according to the area of interest of each Professional, such as giving access to scientific content, inviting Webinars or events, delivering commercial communications of our products or communicating important notices. Also, for users who are not Healthcare Professionals.

All personal information provided by the user will be exclusively used by Laboratorios Stein S.A. for contact, promotion and communication purposes. They will be stored in a database.

3. How is the information obtained?

This information is obtained from various means, whether printed or digital, as is also the case of registering the data in the different web forms, the user will allow the visualization and storage of the following personal information: Name, Surname, Date of Birth, Identification Number, Medical Code, Cell Number, Email, among others.

The personal data will be treated with the appropriate degree of protection, taking the necessary security measures to prevent alterations, losses, treatment or unauthorized access by third parties that may use them for different or incompatible purposes for which they have been requested to the owner.

4. How do we use customer information?

Laboratorios Stein S.A. collects, receives, uses and shares identifiable information about Health Professionals who access our media (websites, internet, email, apps, social networks or through medical visits, events and/or webinars), while we may use information from the general public who access our company’s Websites and other open media that is not exclusive to Healthcare Professionals. All this, to be able to deliver personalized information according to the interests and needs of users.

The personal data provided will be used to provide good service and proximity with our users, which can be used in Laboratorios Stein S.A. different digital media and in contact forms such as sending SMS, telephone calls and/or emails, as well as on platforms that improve our services or complement existing ones.

5. Data to third parties

Laboratorios Stein S.A. may share personal data if required by the courts of law or competent authorities. You can also share this information with organizations that are part of Laboratorios Stein S.A, in case of need, taking the necessary security measures to prevent alteration, loss, treatment or unauthorized access by third parties that may use it for purposes differently or are incompatible with those that have been requested by the holder. By national and international regulation, pharmaceutical companies have the obligation to report all safety information and suspected adverse reactions related to their products, both to national and international health authorities and licensors.

6. Links

Laboratorios Stein S.A. reserves the right to prevent or prohibit access to any Internet user who uploads any content contrary to legal or ethical standards on our media, reserving the right to exercise the legal measures it deems appropriate to avoid this type of conduct.

It is expressly forbidden to establish deep-links, frames with Laboratorios Stein S.A. pages without the prior express authorization of third-party owners of the link, as well as any false, inaccurate or incorrect statements about the pages of the Laboratorios Stein S.A. or the services and contents thereof.

Except for those signs that are part of the link, the webpage on which it is established will not contain any brand, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Laboratorios Stein S.A., unless expressly authorized.

7. Cookies and identifiers

Laboratorios Stein S.A. uses tools that contain the use of cookies and other similar technologies, which automatically collect information about the activities carried out on the different digital services offered by our company, such as our company’s websites or social networks